At Sharkweb, we strive to deliver high-quality digital services to all our clients. This policy outlines the terms for cancellations and refunds.

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1. Service Cancellation

• Clients can cancel any service by submitting a written request via email to info@sharkweb.in.

• Cancellations must be made before the project reaches 30% completion to be eligible for a partial refund.

 

2. Refund Eligibility

• Full refunds will only be issued if the project has not been started and payment was made in advance.

• Partial refunds may be issued based on the work completed and expenses incurred.

• No refunds will be given for completed services, software licenses, or custom development work once delivered.

 

3. Non-Refundable Items

• Domain registrations, third-party tools, and marketing services are non-refundable.

• Any amount paid for urgent or priority services is non-refundable once work has commenced.

 

4. Disputes

All refund requests will be reviewed within 7 working days. Disputes, if any, will be resolved in accordance with Indian consumer protection laws.

For any refund queries, please contact us at info@sharkweb.in.